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ATM Analyst-Service Advisor- (Full Time) -Harrisburg

Location:Harrisburg, PA
Salary Range:Start - $15.50
Exempt/Non-Exempt:Non-Exempt
Benefits:We offer competitive salary, excellent benefits and great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement, and on-site educational opportunities child care and on-site corporate fitness facility.
Employment Type:Full Time
Department:Card Services
Description:

PSECU is a high-tech progressive $3+ billion financial institution that is seeking an ATM Analyst/Service Advisor

Starting at $15.50/hr.

Schedule:  Monday through Friday, 8am - 4pm

 

Duties:
  • The successful candidate will assist employees and members with all aspects of transactions occurring with the ATM card and Upost@home services, and Mobile Deposit Services
  • This includes answering incoming calls and e-mails, and making outbound calls
  • Processing member correspondence. 
  • Maintaining strict confidentiality and document control
  • Assisting with escalated and more complex transactions and inquiries. 
  • Works closely with members, Financial Institutions, Vendors, and STAR.
  • May be required to change hours with minimal notice.

 

Qualifications:
  • Candidates for this position must have a genuine interest in working with our members,
  • Possess excellent communication skills (both oral and written),
  • Good attendance, and flexibility with hours and availability
  • Solid problem solving skills,
  • Ability to use intermediate PC-based software such as Microsoft Office.
  • Must be proficient with Word, Excel and Access
  • Experience with ATM, STAR and Symitar is strongly preferred
  • Applicants must be bondable and credit worthy.

 



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